White Soul Group is inviting applications from qualified and motivated professionals for the position of IT Officer. This full-time opportunity is suitable for an early-career technology professional who enjoys solving technical problems, supporting users, maintaining reliable systems, and helping an organisation use technology effectively.
White Soul Motors Ltd is a subsidiary of White Soul Investment Ltd, a company incorporated under the Company and Allied Matters Act, 1997. The company operates in the automobile sales industry and provides accessible vehicles and maintenance services designed to meet the needs of its customers. As the organisation continues to support its operations with dependable technology, it is seeking an IT Officer who can contribute to the stability, security, and day-to-day performance of its information systems.
Job Overview
The IT Officer will serve as an important point of contact for employees who need technical assistance. The successful candidate will help maintain computer systems, troubleshoot user issues, support network connectivity, manage access to business applications, and promote good technology and data-protection practices across the organisation.
- Position: IT Officer
- Employment type: Full-time
- Location: Cross River
- Job field: ICT / Computer
- Qualification: BA, BSc, HND, or equivalent practical training
- Experience: 1–3 years
- Salary range: ₦200,000–₦300,000 per month
Key Responsibilities
The appointed IT Officer will be expected to provide dependable and professional technology support throughout the organisation. Key duties may include:
- Technical support: Receive, investigate, and resolve hardware, software, operating system, printer, peripheral, and user-access issues. The role requires the ability to explain technical solutions clearly to colleagues with different levels of computer experience.
- System and network maintenance: Install, configure, monitor, and maintain computers, servers, routers, firewalls, internet connections, local networks, and approved cloud services. The officer will also assist with identifying and resolving connectivity or performance problems.
- User and access management: Support employee onboarding and offboarding by creating or disabling accounts, managing email distribution lists, assigning approved software licences, and ensuring that users receive only the access required for their responsibilities.
- Cybersecurity and data protection: Follow and support basic security procedures, monitor for unusual activity, encourage safe password and device practices, and help maintain regular backups. The officer may also assist with disaster-recovery preparations and the safe handling of company information.
- Hardware and software inventory: Keep accurate records of computers, networking equipment, software, accessories, licences, and other technology assets. Report damaged, missing, outdated, or unauthorised equipment when necessary.
- Vendor coordination: Communicate with internet service providers, software suppliers, equipment vendors, contractors, and managed-service partners when an issue requires external assistance.
- Documentation: Maintain service logs, document configuration changes, record recurring issues, and prepare simple technical guides that help staff complete common tasks safely.
- Operational support: Assist with technology-related tasks for the company’s offices and business activities while helping minimise downtime and maintain consistent service quality.
Qualifications and Requirements
Applicants should meet the following requirements:
- A Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems, or a related discipline is preferred. Candidates with an HND, equivalent technical training, or relevant practical experience may also be considered.
- At least 1–3 years of hands-on experience in IT support, system administration, network support, or a similar technical position.
- Working knowledge of common operating systems, including Windows, macOS, Linux, and Windows Server.
- Understanding of networking fundamentals such as LAN, WAN, VPN, DNS, DHCP, wireless connectivity, and basic firewall configuration.
- Familiarity with business productivity and collaboration tools, including Microsoft 365, Google Workspace, email systems, and ticketing or service-desk platforms.
- Practical troubleshooting ability and a methodical approach to identifying the cause of technical problems before applying a solution.
- Strong communication skills, patience, reliability, and the ability to prioritise urgent requests while managing routine responsibilities.
- The ability to protect confidential business information and follow responsible data-handling and access-control practices.
Desirable Certifications and Skills
Professional certifications are not stated as mandatory, but qualifications such as CompTIA A+, CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco CCNA may be an advantage. Experience with Active Directory, endpoint support, backup tools, asset management, cloud applications, and basic cybersecurity monitoring would also be beneficial.
The ideal candidate should be willing to learn, able to work independently when required, and comfortable collaborating with colleagues and external service providers. A service-oriented attitude is important because the IT Officer will support users across different areas of the organisation. Applicants should also be prepared to document their work carefully and communicate progress when resolving incidents.
Why This Opportunity May Be a Good Fit
This position offers an opportunity to build practical experience in a business environment while contributing to the reliability of essential technology systems. The successful candidate will gain exposure to user support, network and system maintenance, information security, asset management, vendor coordination, and workplace technology operations.
Applicants should review their qualifications and experience carefully before applying. A clear CV should highlight relevant technical skills, previous responsibilities, certifications, education, and contact details. Candidates should ensure that the information supplied in their application is accurate and up to date.
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@whitesoulroup.org using the position as the subject of the email.
Applicants are encouraged to use a clear email subject that identifies the role and to attach a readable, current CV. Only candidates whose qualifications and experience meet the requirements of the position may be contacted for the next stage of the recruitment process.
Important Note for Applicants
Before submitting an application, confirm that your CV includes accurate information about your education, work history, technical abilities, certifications, and relevant achievements. Do not submit duplicate applications or provide information that cannot be verified. Keep a copy of your application for your records and use the application method stated above.
Israel Otoijamun is the founder of Xcrow, an AI-powered freelance marketplace connecting businesses with remote professionals. He has over 15 years experience in digital business, freelancing, technology, and online platforms. He writes about freelancing, remote work, hiring, digital payments, and the future of online work.
