Privacy Policy
Effective Date: August 29, 2026
Xcrow.co is operated by Travla Property Management Ltd, a Nigerian company incorporated and registered with the Corporate Affairs Commission under registration number 8248515. This Privacy Policy explains how we may collect, use, disclose, store and protect personal information when you visit or use Xcrow.co, its marketplace, website, services, tools and related features.
For privacy questions, access or correction requests, data-deletion requests or other privacy matters, contact support@xcrow.co or use the Contact Us page.
1. Information we collect
Information you provide
Depending on how you use Xcrow.co, we may collect your name, email address, phone number, country or location, account details, profile and portfolio information, skills, proposals, project listings, messages, support requests, reviews, feedback, billing details and information needed for identity or account verification.
Do not submit passwords, full payment-card numbers, private credentials or confidential information unless the relevant feature specifically requests it and the submission is appropriate.
Information collected automatically
We may collect IP address, browser and device information, operating system, pages viewed, actions taken, login dates, referral information, diagnostic data, cookies and similar technologies, subject to applicable law and available consent controls.
Communications and user content
We may process messages, files, project records, support communications and other content submitted through the platform to provide services, support users, protect the platform, investigate reports and handle disputes.
2. How we use information
We may use personal information to create and manage accounts; provide marketplace and project features; display profiles, listings and proposals as intended by users; process or support payments; communicate service notices; provide support; verify accounts; prevent fraud, abuse and security incidents; improve and secure the platform; understand performance and usage; meet legal obligations; enforce agreements and policies; and respond to disputes or reports.
Where available, AI or automated features may help organise information, suggest matches or support platform functions. These features do not guarantee suitability, employment, income, project quality or a particular result. Users should review important decisions themselves.
3. Cookies, analytics and advertising
We may use necessary cookies to operate the site, remember preferences, maintain security, and support requested features. We may also use analytics, performance, and advertising technologies where enabled. Some non-essential technologies may require consent under applicable law.
Google AdSense & Third-Party Advertising:
- Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to Xcrow.co or other websites on the internet.
- Google’s use of advertising cookies (including the DoubleClick / DART cookie) enables it and its partners to serve ads to users based on their visit to Xcrow.co and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Google Ad Settings (https://www.google.com/settings/ads) or by visiting http://www.aboutads.info/choices/.
- To learn more about how Google uses data when you use our website, please review Google’s Privacy & Terms policy at https://policies.google.com/technologies/partner-sites.
You can manage cookies through available site controls and your browser settings, although disabling some cookies may affect overall site functionality.
4. How we share information
We do not sell personal information. We may share information with payment processors, hosting providers, analytics and security providers, communication providers, contractors and other service providers that help operate the platform; with other users where information is part of a public profile, listing, proposal, portfolio or review; with professional advisers or authorities where reasonably necessary for legal, security or fraud-prevention purposes; or as part of a business transfer.
Service providers may process information in accordance with their own terms and applicable privacy obligations. We expect them to apply reasonable safeguards.
5. Data security
We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No internet service can guarantee complete security. You are responsible for protecting your account credentials and using the platform carefully.
6. Data retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, prevent fraud, enforce agreements, protect security and comply with legal obligations. Retention periods may vary by information type and purpose.
7. Your rights and choices
Depending on your location and applicable law, you may have rights to access, correct, delete or receive a copy of personal information, object to or restrict certain processing, withdraw consent where processing relies on consent, or manage communications and cookies. Requests may be subject to identity verification and legal limitations.
Contact us using the details above. You may also close your account, but some information may need to be retained for legal, security, accounting or dispute-related reasons.
8. International processing
We or our service providers may store or process information outside your country. Where required, we take reasonable steps to protect information during international transfers and processing.
9. Third-party links and services
Xcrow.co may link to third-party websites, payment services, social networks, analytics tools or other services. We do not control their privacy practices. Review their policies before sharing information.
10. Children
Xcrow.co is not intended for people under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can assess and take appropriate action.
11. Changes to this policy
We may update this Privacy Policy to reflect changes in services, technology, legal requirements or operational practices. We will post the updated version with a revised effective date. Continued use after the effective date constitutes acceptance where permitted by law.
12. Contact
Travla Property Management Ltd
Registration number: 8248515
Email: support@xcrow.co
Contact Us